Privacy Policy

Last updated: January 2025

EventCraftAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered event image generation platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Use our services
• Contact our support team
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name and email address
• Company information
• Payment information (processed securely through Stripe)
• Event details and preferences
• Communication preferences

Usage Information

We automatically collect certain information about your use of our platform, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Features used and interactions
• Error logs and performance data

Generated Content

We may store and process:

• Event descriptions and details you provide
• Generated images and carousels
• Customization preferences and settings
• Usage patterns and preferences

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Provide and maintain our AI image generation services
• Process payments and manage subscriptions
• Generate and customize images based on your inputs
• Improve and optimize our platform performance

Communication

• Send important service updates and notifications
• Respond to your inquiries and support requests
• Send marketing communications (with your consent)
• Provide customer service and technical support

Platform Improvement

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Ensure platform security and prevent fraud

Legal Compliance

• Comply with applicable laws and regulations
• Enforce our Terms of Service
• Protect our rights and the rights of our users

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in:

• Payment processing (Stripe)
• Email delivery and communication
• Analytics and performance monitoring
• Cloud hosting and infrastructure

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests or court orders
• Government investigations
• Protection of our rights and safety
• Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

Your Rights and Choices

Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Opt-out of marketing communications

Account Settings

You can manage your privacy preferences through your account settings, including:

• Communication preferences
• Data sharing settings
• Account deletion options

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content and features
• Improve user experience and performance

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

AI and Machine Learning

AI Processing

Our platform uses artificial intelligence and machine learning to:

• Generate images based on your event descriptions
• Improve image quality and customization
• Analyze usage patterns to enhance our services
• Provide personalized recommendations

Training Data

We may use anonymized and aggregated data to:

• Train and improve our AI models
• Enhance image generation quality
• Develop new features and capabilities
• Ensure platform performance and reliability

Data Retention for AI

AI training data is processed in accordance with:

• Applicable data protection laws
• Industry best practices for AI development
• Our commitment to user privacy and security

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@eventcraftai.com
Address: EventCraftAI, 123 Innovation Drive, Tech City, TC 12345, United States

We will respond to your inquiry within 30 days.